STUDENT GRIEVANCE REDRESSAL COMMITTEE

As per the notification published by all India Council for Technical Education, New Delhi (AICTE, New Delhi) (Redressal of Grievance of Students) Regulation, 2019 vide F. No.1-101/PGRC/AICTE/Regulation/2019 dated 07.11.2019) The function of the Student Grievance Redressal Committee (SGRC) is to look into the complaints lodged by any student, and judge its merit. The SGRC is also empowered to look into matters of harassment. The committee aims to resolve conflicts and grievances in a fair and impartial manner. This helps prevent escalation of issues and contributes to a positive atmosphere within the institution.

The committee maintains a register to record all complaints received online and offline from aggrieved students and convenes an immediate meeting to address each complaint upon receipt.
The institution provides an online portal where aggrieved students may submit applications seeking grievance redressal.
Students may submit grievances by emailing directly to vijayacollegejnr@gmail.com, using the online submission form below, or approaching the Principal with a written complaint.
Upon receipt of an online complaint, the institution refers the complaint to the appropriate Grievance Redressal Committee along with its comments within 15 days of receipt on the online portal.
The Grievance Redressal Committee fixes a date for hearing the complaint, which is communicated to the institution and the aggrieved student.
The aggrieved person may appear in person or authorize a representative to present their case.
If the concerned student is not satisfied with the decision of the College Grievance Redressal Cell (CGRC), they may appeal to the University Grievance Redressal Cell (UGRC) under the Department of Students' Development within 30 days.
Suggestion boxes are installed in the institution to receive anonymous complaints from students who prefer not to reveal their identity.

REGISTER GRIEVANCE

Students may choose Anonymous submission when they prefer confidentiality, however, this option limits follow-up communication or verification, and the SGRC reserves complete discretion whether to investigate unsubstantiated or vague allegations lacking verifiable details. For Non-anonymous submissions an automatic email acknowledgment with with proof of submission is triggered to the email ID provided Both options ensure your grievance reaches the SGRC within AICTE-mandated processing periods.

I wish to submit an Grievance Anonymously

Full Name

Phone

Course and Semester

Grievance Category

Date of Incident

Check this if the issue is ongoing

Location

E.g. Lab, Library, Classroom

Details of the Grievance

Provide specific facts, names, dates. Vague complaints cannot be processed.

Is anyone in Immediate Danger?

Yes (Please inform the Principal Immediately)

Supporting Attachments

I declare that the information provided is true and accurate to the best of my knowledge.

I understand that false, malicious, frivolous, or vexatious complaints—whether submitted without name or with identification—shall attract disciplinary action per institutional regulations and AICTE Student Grievance Redressal Regulations 2019.

I acknowledge that the SGRC may investigate false, malicious, frivolous, or vexatious complaints through digital audit trails (timestamps, IP addresses) and recommend penalties including warnings, academic mark deductions, fines, suspension, or expulsion.

I understand that threats, harassment, defamation, cyberbullying, or criminal content will lead to immediate police complaints under Bharatiya Nyaya Sanhita, 2023 (Sections 351, 352, 79), Bharatiya Nagarik Suraksha Sanhita, 2023, and IT Act, 2000, with full evidence preservation.